HP is compiling your results. Europe, Middle East, Africa. If you choose sharing, give the printer a share name and select the operating system from the list. As a consequence the client can no longer printer to their HP DesignJet 24 CB , which is shared from one of their servers. Modify your browser’s settings to allow Javascript to execute. HP Supportpacks and Service Agreements allow users to extend their warranty to up to five years, and can provide around-the-clock service with a response time of within four hours, every day of the year depending on the country.

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I installed this version from AutoCad and it worked right away. Warranty removed from product: This page requires Javascript. David Zuts put a link to it in his answer.

Any warranty support needed would be completed by the reseller packxrd sold the product. Modify your browser’s settings to allow Javascript to execute. From the menu choices, select Install Printeras shown in Figure 1. Message 4 of 7. Under the Driver heading, click Download next to the software package you want to install.


After a few moments the Add Printer Wizard window will open. General warranty HP provides a one-year warranty with free, onsite, next business day service, backed by HP support centers around the world. After calling them and being told to buy a new plotter instead of how to use my perfectly functioning plotter, I called a local company who were able to walk me through it simply.

Instructions for installing the driver manually are at the end of this document.

HP DesignJet 500 Plus 42-in Roll Printer

To recap, to resolve the problem either: The Virtual Agent is currently unavailable. User’s Reference Guide Language.

Asia Pacific and Oceania. How does HP install software and gather data?

HP Designjet Series Printers – Accessories, Parts, Supplies, and Manuals | HP® Customer Support

Printing a test page is recommended. Manuals Pocket Guide Language. Follow these steps to check for the latest driver updates for your printer using the HP website.

A list of helpful instructions will appear on your screen and will remain there during the installation process. The driver installation program begins.

HP DesignJet Plus in Roll Printer – Driver Downloads | HP® Customer Support

Please use the product number and serial numbers of the new product to validate warranty status. HP Designjet 42 inch. Drivers may be in development so please check back at a later date or visit the product homepage.


If a Let’s identify your product to get started page displays, click Printertype your printer model number, and then click Submit. Windows 10 bit Release date: This is the last pcl3 driver they made so if it does not work you may be out of luck. Installing the PCL3 version resolved the initial problem of printing jobs.

Message 2 of 8. Choose a different product. Accessories Also, if possible, it would likely be beneficial to explain the reason behind this situation Click here for a complete list of printing material and selection numbers. If you are a system administrator, click here to go to the section on custom installation for Windows and NT oackard.