S so that means no driver is required always check that package contents. If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. The mouse is 2. Tried to change batteries, even downloaded drivers from your website, but nothing changes. The supported OS is always shown on the package. Please try to change a new battery first if needed.
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Feedback We appreciate your feedback for your Genius product user experience Support geniusnet. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable. Is there anything I can do? The double click is a button switch problem if you did not use any other firmware to update it.
What is your global warranty on your products?
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Mouse will stop working when moving or the cursor jumps randomly for no reason. We have some problems with your product. It is brand new, I bought it from Amazon, how do I get a replacement? The supported OS is always shown on the package.
Laseg yes, there is no need to install a driver. Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same. The dongle, KB, and mouse require a code pairing process. If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems.
Sometimes when I turn on the mouse, underneath, the LED lights are geniue, but mouse does not work, why?
Can you send me the driver? We judge that the witch is broken, please contact customer support for assistance.
The mouse is 2. We appreciate your feedback for your Genius product user experience. Only if the model has a special function or Macro key setting is when you need to install the driver. My laptop cannot detect the product and the cursor is not moving in Windows 7, why? What can I do?
The mouse sensor data read performance will be netscrlol. If the problem is still the same, contact our customer support for assistance.
Unfortunately, lawer do not provide technical manuals to end users, you can contact customer support for assistance. But if it is not a wireless mouse, the mouse is broken.
GENIUS NETSCROLL LASER QUICK MANUAL Pdf Download.
But if your mouse is a wire mouse, the mouse is broken. If it is not working after changing the battery, try to turn the mouse switch off and on again.
Try to change the battery first. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons.
However, it cannot be turned on anymore. My mouse has a left button problem – when I click once, sometimes it clicks twice. Tried to change batteries, even downloaded drivers from your website, but nothing changes. I bought a Genius product seven days ago. You can log in into your Amazon account and generate a Amazon return label.
Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be netscgoll. Unfortunately, we do not offer global warranty on our products.